Ripe’s New Emergency Response Feature: Crisis Accommodation Software

February 26, 2024 by Alexa Chumpitaz
Ripe’s New Emergency Response Feature: Crisis Accommodation Software

At Ripe, we’re dedicated to continuously enhancing our platform to meet the evolving needs of our clients. We’re proud to announce the launch of our latest update: the Emergency Response feature. This innovative addition empowers clients to swiftly and efficiently manage housing during emergency situations with hotel placements. This feature will help to free up some of your city’s efforts and resources at the most critical times.

What is Ripe’s Emergency Response Feature?

Ripe’s Emergency Response feature offers existing clients a tool to streamline and coordinate hotel accommodations for constituents during emergencies. This feature draws on and builds upon clients’ existing hotel connections to create a pre-determined list of hotels and room types to use as emergency accommodations. Should a crisis arise, clients can use their designated emergency response booking engine to quickly place individuals at scale without the need for payment information. This feature allows for extensive customization, such as room types available, length of stay allowed, up to 28 days, and limits to nightly rates to choose from.

Emergency Response Software Highlights

Simplified Booking

Real-time inventory and streamlined booking, only names required of users. Phone number, email, and even billing details are pre-set—you can opt for a stored credit card or monthly invoicing.

Ripe Emergency Response housing booking page

Secure User Management

Authentication is key when it comes to accessing the emergency booking engine. Each user undergoes authentication and receives a unique username and password combination, secured by Auth0. With Ripe’s admin portal, you have full control over user access, ensuring security and peace of mind.

Efficient Inventory Tracking

Our platform allows you to effortlessly manage inventory, whether you choose to host rooms directly within our platform or access your hotel supplier network through existing channel providers. Effortlessly manage inventory, rates, and reservation parameters with Ripe.

Custom Dashboard & Reporting

Track your efforts and stay informed with Ripe’s robust analytics and reporting tools. Our dedicated dashboard provides valuable insights, with options for automated hourly, daily, or nightly reporting.

Use Cases

Critical Component of Crisis Management Plan

Having robust tools for your crisis plan is essential if you are DMAP-accredited. Ripe’s Emergency Response feature can serve as a critical component of this plan, providing DMOs with what they need to efficiently manage lodging arrangements during emergencies and crises. With real-time inventory management, secure user authentication, and streamlined booking processes, Ripe ensures that DMOs can respond swiftly and effectively to unforeseen events, safeguarding their visitors.

Natural Disaster Shelter

In the aftermath of natural disasters, ensuring safe shelter for affected individuals is paramount. Ripe’s Emergency Response feature enables you to swiftly coordinate lodging accommodations, providing temporary shelter to those displaced by hurricanes, floods, wildfires, tornados, and other natural disasters. With efficient inventory management and streamlined booking processes, Ripe’s software will helps you effectively respond to emergencies, offering support to your community when it matters most.

Humanitarian Crisis Accommodations

During humanitarian crises, such as mass migrations or refugee influxes, the need for temporary accommodations is urgent. Our Emergency Response feature empowers humanitarian efforts by facilitating the rapid placement of individuals and families in safe lodging. Our software also allows for secure user authentication and customizable, private settings so your organization is always in control.

Pandemic Response Quarantine

Effective and responsive quarantine measures are essential to prevent the spread of illness in times of public health crisis. Ripe’s Emergency Response feature facilitates the booking and coordination of quarantine accommodations for individuals requiring isolation or medical observation, helping to mitigate the impact of infectious diseases on communities and travelers.

Additional Details

Client Success Team

Our team provides training for your organization, offers reservation support, and can help with additional project management. If needed, we can even negotiate room blocks or identify and secure new property partners on your behalf. 

Existing Client Requirement

At this time, the Emergency Response feature is only available to existing Ripe clients. Schedule a live demo with one of our product experts if you’d like to learn how Ripe’s customized booking engine can help you make the most of your marketing efforts.

Success Stories

HANYC Quote Ripe Product: In response to our City's unprecedented challenges, we developed the hotel vouchering program, but we still needed a system to execute it. Ripe has been a reliable partner.